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Got a question for us? It is probably here!
Is my personal information safe?
We will NEVER sell or distribute personally identifiable information from any email messages or accounts to third parties. That's our committment all the way to the grave!
Basics
  • What does "Crack the PCAT" do?
  • Will "Crack the PCAT" estimate my score?
  • How will "Crack the PCAT" help me improve my scores?
  • Do I need an internet connection to use the program?
  • Can I access my portal from any of my personal devices?
  • How many times will I be able to take each test?
  • Does "Crack the PCAT" have a score guarantee?
  • How long are the memberships?
  • Is my personal information safe?
  • What is the policy for refunds?
  • I want to apply to your "Crack the PCAT" Pre-Pharmacy Scholarship
Purchasing
  • How quick will I receive my order?
  • Any deals if my pre-pharmacy society wants to sign up?
  • How can I give "Crack the PCAT" as a gift/present?
  • Can I upgrade my package anytime?
Using
  • Will I be able to pause the test?
  • What topics are the writing prompts usually on?
  • Is my writing section graded?
  • What is the correlation of my practice scores vs real test?
  • How are my exam scores tabulated?
  • How can I get my automatic updates to the newest versions?
Troubleshooting (for Software Based Users Only)
  • Invalid License Key - License Key Reissue Policy

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